I am not God,

I am unable to work the miracles you expect of me.

This job of mine is very interesting, despite me complaining about how horrible it is.

I deal with students, and customers-who-are-potential-students.
Most of which are women of leisure, in other words, they are mostly high-flying rich tai-tais with too much time on hand, and too much cash to spend.
Or they make a lot of money since they "are doctors, lawyers" and such, and will constantly be travelling around the world, so I should be honoured that they called me or asked to join the courses.

For some reason, they expect a lot from me.
When I say a lot, I really do mean a lot.

Just because they are rich and are interested in taking up the courses with us, they expect us to give in to their every demand.

I just got a call from a woman, (Please, she does not behave like a lady to be labelled as one) who just yelled at me over the phone because I have released her reserved slot for the July class she had booked back in April.

Backstory: Ever since early May, we have decided to abolish the system where they can make payment via internet banking or mailed cheque for classes. If they want to join the class, they will have to make payment immediately, either at our store or via Paypal. And because she had asked to join before the new system was implemented...

The deadline given to her was 10th June, and I have confirmed with her verbally, and had sent out the email with the deadline 10th June clearly stated.
She insisted the deadline given to her was 15th June, and she is unhappy that her slot was released, and someone else had made payment and is now confirmed for the class.

She made a huge fuss, saying that because she is a regular customer, and joined many of our classes, we should give in to her, or at least, open the class up to fit her in.

I am unsure if she is trying to make me feel bad, or trying to get my boss to do something about it, like make concessions for her, because as she hang up the phone on me, she said "Forget it, I shall take the course elsewhere."

Sorry, I am unable to take hints and because you are a difficult customer/student, I would reaaaally want you to come back to us. /sarcasm-but-not-really.

Dear woman,

Good luck finding an experienced and patient instructor like the one you wanted at our course centre.
Bet it will piss you off to know that I took that course you wanted under the instructor you had requested for.

:)